Privacy Policy
How ManySends protects your data and respects your privacy
Privacy Policy
This privacy policy applies to all visitors and users of ManySends services and websites (collectively, "Services") offered by ManySends Inc. and/or any of its affiliates ("ManySends" or "we" or "us"). Please read this Privacy Policy carefully. By accessing or using any part of our Services, you acknowledge you have been informed of and consent to our practices concerning your personal information and data.
Data Protection
Oversight of Data Security is handled by ManySends's Data Protection Officers. Should you wish to make modifications, deletions, or additions to any personal data you believe to be captured by ManySends, or if you have any general security concerns, please contact us at privacy@manysends.com.
For more information on our security practices, please visit our security documentation or contact our support team.
What Information ManySends Collects and Why
Information from Website Visitors
Like most service providers, ManySends collects basic potentially personally identifying information from website visitors, such as browser type, language preference, referring site, and date and time of each visitor request. We collect this information to better understand how visitors use our services, to improve our website and experience for visitors, and to monitor the security of our services.
ManySends also collects potentially personally-identifying information like Internet Protocol (IP) addresses from visitors. ManySends does not use such information to identify or track individual visitors, however, we collect this information to understand how visitors use our services, to improve performance and content, and to monitor the security of our websites.
ManySends may collect statistics about behavior of visitors to our services. For instance, ManySends may reveal how many conversations are handled using aggregated statistics that contain anonymous user information only.
Personally-Identifying Information
Users of our services may choose to interact with ManySends in ways that provide us with their personally-identifying information. In some instances, a User ID is generated for form and URL tracking, conversation views, and usage counts to ascertain product performance and development. The amount and type of information that ManySends gathers depends on the nature of your interaction with us, as well as the amount of information you choose to share.
For example, we ask visitors who use our live-chat widget to provide their full name and email address. We will also collect information you provide to us in connection with creating an account on our website.
If you report a security vulnerability to ManySends and request public acknowledgement, then we may publicly disclose personal information you provided to us in connection with the report, including your name, to fulfill your request for acknowledgement. In each case, ManySends collects such personally-identifying information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with or request to ManySends.
How ManySends Uses and Protects Your Information
Service Delivery: ManySends uses your personal information to provide, maintain, and improve our services, including customer support, personalized responses, and service analytics.
Account Management: You can access, update, or delete your personal information through your account settings at any time.
Data Security: We implement industry-standard security measures including encryption, secure data centers, and regular security audits.
Third-Party Services: We may share information with trusted third-party service providers only as necessary to provide our services (e.g., payment processors, email delivery services).
Analytics: We use analytics tools to understand usage patterns and improve our services, but never sell individual user data.
Cookies, Tracking Technologies and Do Not Track
Cookies: ManySends uses cookies and similar technologies to enhance your experience and remember your preferences.
Tracking: We do not engage in cross-site tracking of visitors across other websites for advertising purposes.
Do Not Track: ManySends respects browser Do Not Track signals and does not track users who have enabled such preferences.
Control: You can control cookie preferences through your browser settings and your account preferences.
Global Privacy Practices
Data Retention: ManySends retains your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through your account settings.
International Transfers: Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
Your Rights: You have the right to access, correct, update, or delete your personal information. You also have the right to data portability and to object to certain processing of your information.
Contacting ManySends About Your Privacy
Email: privacy@manysends.com
Website: https://manysends.com
Data Protection Officer: Available through our support team for any privacy concerns.
Privacy Policy Changes
ManySends may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements.
We will notify users of significant changes by email, website notices, or through our service dashboard.
Continued use of our services after policy changes constitutes acceptance of the updated terms.
Last updated: March 6, 2024
This privacy policy is effective as of the date listed above.