Website Live Chat

Customizable chat widget for your website.

Every Channel, One InboxLast updated: 2024-03-05

Website Live Chat

Customizable chat widget for your website with real-time customer engagement.

Key Features

Real-time Messaging

Instant communication with website visitors

Customizable Widget

Match your brand with customizable chat widget

Proactive Chat

Initiate conversations with visitors based on behavior

File Sharing

Share images, documents, and other files

Typing Indicators

See when visitors are typing responses

Chat History

Access complete conversation history

Benefits

  • Increase conversion rates with immediate support
  • Reduce bounce rates by engaging visitors
  • Build customer relationships through real-time interaction
  • Gather valuable customer insights
  • Provide 24/7 availability with chatbots

Customization Options

1

Colors and Branding

Match your website's design with custom colors and branding

2

Positioning

Place widget anywhere on your site - bottom right, bottom left, or custom positions

3

Welcome Messages

Set custom greetings for new visitors and returning customers

4

Business Hours

Configure availability times and set up offline messages

5

Agent Photos

Show agent avatars in chat for personalization

6

Multi-language

Support for different languages and regions

Integration

Website Embed

Simple copy-paste installation with just a few lines of code

CMS Plugins

WordPress, Shopify, and other popular CMS integrations

Mobile Apps

Native iOS and Android apps for on-the-go support

API Access

Custom integrations via REST API and webhooks

Advanced Features

End-to-end encryption

Secure conversations with SSL/TLS

Real-time analytics

Track chat performance and metrics

Multi-agent support

Multiple agents handling conversations

Conversation tagging

Organize and categorize conversations

Ready to get started?

See how ManySends live chat can transform your customer support.